Common Questions & Policies

Discount Coupon

Book directly with us to avoid the extra fees of other booking sites and get the lowest rate guaranteed. Apply coupon code at checkout to save.

Flexible Cancellation

Book with confidence. Full refund 30+ days out · 50% at 15–29 days · 25% at 7–14 days · non-refundable inside 7 days.

Calendar Availability

Check real-time availability on our booking calendar. We recommend early reservations during peak months to secure your preferred dates.

Payment Policies

Reserve today with a 25% deposit. We'll charge 50% at 29 days before arrival, and the final 25% at 14 days.

Booking FAQs

  • How do I check availability for Newport Retreat?

    Both calendars update in real time as reservations come in:


    Harbor Lookout calendar


    Surf Casita calendar

  • I have a discount coupon. How do I apply it?

    1.  Select your dates

    2. Click Book Now. 

    3. On the checkout page click + Add a coupon, enter your code, and press Apply.


    Once the total updates to the discounted rate, continue to payment.

  • What payment methods do you accept?

    We accept major credit cards, PayPal, and bank transfers. You'll see the full payment schedule at checkout.

  • What is the cancellation policy?

    Cancel 30 or more days before arrival for a full refund. Cancel 15–29 days before arrival and you'll be refunded 50%, or 7–14 days and you'll be refunded 25%. Bookings cancelled within 7 days of arrival are non-refundable.

  • What is the minimum night stay?

    The City of Newport Beach requires a two-night minimum for all short-term rentals. Guests must also be at least 25 years old to book.

  • What does the price include?

    The price you see at checkout is the full price: nightly rate, cleaning fee, and Newport Beach's transient occupancy tax. There is no platform or service fee when you book direct — that's the 10–15% you save versus Airbnb, Vrbo or Booking.com.

  • Can one group book both homes?

    Yes. Harbor Lookout and Surf Casita are the upstairs and downstairs of one duplex, so booking both gives your group the whole building — three bedrooms up, two down, sleeps 11, with two garages and two private outdoor spaces. Reserve each home on the Book Now page for the same dates and we'll take it from there.

Common Questions & Answers

  • Where in Newport Beach is the property located?

    Both homes are on 20th Street, on the bay side of the Balboa Peninsula, a 2–3 minute walk from the sand, Newport Pier, and the oceanfront boardwalk — close to everything without the crowds of the main beach blocks. Also within walking distance: Mom's Beach for calm bay swimming and paddleboarding, Marina Park, bike and surf rentals, and waterfront dining and cafés.

  • What about parking?

    We provide secure garage parking for one vehicle, with a Level 2 EV charger included.


    If you have a second vehicle, free street parking is available if you can find a spot. There is also a paid lot on the street corner.



  • Can the garage fit a large SUV?

    The garage can accommodate a vehicle as large as a Chevy Tahoe full-sized SUV (without a roof rack). Note that for these larger vehicles, the space is tight (about 1-2 feet clearance on sides), so careful maneuvering is needed.


  • What amenities are included in the rentals?

    Each home features air conditioning, high-speed Wi-Fi, a fully equipped kitch en, and a private BBQ grill. Guests enjoy premium linens, spa-grade bath toiletries, and complimentary coffee. A washer and dryer are conveniently located in the shared garage, and after a day in the sand, rinse off under the dedicated warm-water outdoor shower.

  • What about beach gear?

    We have the beach essentials handled: chairs, umbrellas, beach towels, surfboards, bodyboards, and a cooler — no packing or rentals required.

  • Do you accommodate children?

    Yes. We provide a Pack 'n Play and a baby monitor; a high chair and crib are available on request.

  • What are the check-in and check-out times?

    Check-in is at 4:00 PM and check-out is at 11:00 AM.

  • Are pets allowed at Newport Retreat?

    We do not accept pets at this time. If you have a service animal, please contact us before booking.

  • Do you offer early check-in?

    We do our best to accommodate early check-in whenever possible. If the home isn't ready yet, drop your bags, park, and take a walk down to the pier while we finish up.

  • Is the rooftop deck private? Is the courtyard private?

    Completely. Harbor Lookout's rooftop is reached only from inside Harbor Lookout; Surf Casita's courtyard and back patio are gated and belong only to Surf Casita. Nothing is shared between the two homes with the exception of the garage.

  • How far is the airport?

    John Wayne Airport (SNA) is about 15 minutes by car. LAX is roughly an hour, more in traffic.

  • Is the Wi-Fi fast enough to work from?

    Yes — 500 Mbps, whole-home coverage, and a dining table that doubles as a desk. Guests take video calls from the rooftop.

  • Are parties or events allowed?

    We do not allow parties. Newport Beach short-term rental rules, and our neighbors, require quiet hours from 10 PM to 10 AM and no large gatherings. We're strict about noise and the city does give citations. We do allow a few family and friends, but they must leave by 10 pm.

  • Is the home smoke-free?

    Yes, inside and out, including the rooftop, courtyard, and patio.

Guest booking a Newport Beach stay on a phone
Email icon

Email

ron@newportretreat.com

Location icon

Location

220 20th St, Newport Beach, CA 92663

Phone icon

Phone

(949) 414-8191